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Our Story

From Police Officer to Police-Trusted Security Company

Founders Sonny and Pat Bates and current owners Jeremy and Brian Bates stand next to Bates Security building signage.

Imagine if you witnessed burglars robbing your neighbors constantly

Police officer Sonny Bates circa 1984

Wouldn’t you want to do something about it?

That was the mission of Sonny Bates, the founder of Bates Security.

You see, as a Dallas police officer, Sonny arrested his fair share of burglars. But he couldn’t catch them all. He saw so many victimized families and businesses, and tried to improve their security.

But Sonny could only do so much to help

So, in 1984, Sonny and Pat Bates started Bates Security to provide premium security that people could truly count on to keep them safe.

Although Sonny and Pat are still involved in the business, the day-to-day opera­tions are now in the hands of their kids, Jeremy and Bryan, who grew up in the business. They under­stand the funda­mentals of solid security and customer service, which carries over into our company’s guiding principles and they have grown the company to be one of the top 100 security companies in the nation.

Our 3 guiding principles

1) Don’t just sell products, provide service

We don’t just sell you security equipment and leave. We take a consul­tative approach to security. That means we send a security profes­sional to your home or business to find exactly what security services you need and where. Then we install it all for you and teach you how to use it, so there’s no guessing on your part.

2) Use only solid security equipment

As a police officer, Sonny saw how cheap security equipment was about as useful as having no equipment at all. That’s why, to keep you safe, we only install sturdy, tamper­proof security equipment.

3) Provide local customer service that cares

Who wants to talk to a recording on the phone, when you need customer service now? No one! When you call us, you’ll always get live customer service at our local customer service center.

Ready for police-trusted security?